Privacy Policy
Version 2 · Last updated: 4 October 2026
This policy explains what personal data Raqsly collects, why, how long we keep it, who we share it with, and the rights you have. It is written to meet Egypt's Personal Data Protection Law No. 151 of 2020 and its Executive Regulations (Decree No. 816 of 2025), the EU/UK GDPR, and Google Play's User Data policy.
1. Who we are
Raqsly ("Raqsly", "we", "us") is an online platform for belly dancers, operated from the Arab Republic of Egypt. We are the controller of the personal data described here. For any privacy question or request, contact our data protection contact at privacy@raqsly.com.
2. Data we collect, why, and on what legal basis
| Data | Purpose | Legal basis | Visible to others? |
|---|---|---|---|
| Name, username, email, password (stored only as a secure hash) | Create and secure your account; send account emails | Contract | Name and username only |
| Date of birth | Confirm you are 18 or older | Legal obligation and contract | Never. Only your age, and only if you choose to show it |
| Profile details you add: bio, photos, country, city, dance styles, languages, prices, contact methods | Build your public profile | Contract and your choice to publish | Only the fields you make public |
| Links to your TikTok, YouTube or Instagram, and the verification code | Prove you own the accounts and the videos you post | Contract | Your verified handles |
| Videos you post (as links), likes, comments, follows, saves | Run the social features | Contract | Depends on the feature |
| Reports and blocks | Keep the community safe | Legitimate interest and legal obligation | No (reports are confidential) |
| Booking requests: name, email, optional phone, event details | Pass your request to the dancer you chose | Contract and your consent | Only to that dancer |
| Notification settings and Safe Mode choice | Respect your preferences | Contract | No |
| Technical data: IP address, device and browser, session cookies, security logs | Security, fraud and abuse prevention, keeping you signed in | Legitimate interest and legal obligation | No |
We never collect a street address, payment card details, or government ID. Profiles only show a country and city. We do not use your data for advertising and we do not sell it.
Booking requests
When you send a booking request, with or without an account, we share your name, email, optional phone and the event details you enter only with the dancer you are contacting, so she can reply. Your email and phone are never included in the email we send her; she sees them only inside her Raqsly inbox. We email you a private link to follow or cancel the request. A request sent without an account is deleted automatically if you don't confirm your email within 24 hours. To limit abuse we store a one-way hash of your IP address, never the address itself. Dancers may use your details for that booking only.
Automated tools
We may use automated tools to detect content that breaks our rules (for example, unsafe images). Automated checks never ban an account on their own: a person reviews any action against you, and you can ask for a human review of any decision (see Section 8).
3. Cookies
We use only essential cookies: one that keeps you signed in and one that remembers your language. We do not use advertising or cross-site tracking cookies. If we add analytics, it will be privacy-friendly and we will update this policy first.
4. Who we share data with
We do not sell personal data. We use these service providers ("processors") only to run Raqsly, under contracts that require them to protect your data:
| Provider | What it does | Where |
|---|---|---|
| Hostinger | Hosts our servers and database | Hostinger data centre (outside Egypt) |
| Cloudflare (R2) | Stores profile photos and encrypted backups | Cloudflare's global network |
| Brevo (Sendinblue SAS) | Sends account and booking emails | France (EU) |
| ImprovMX | Forwards emails sent to our support and privacy addresses | Outside Egypt |
| TikTok, YouTube | Play embedded videos when you choose to watch them; their own privacy policies apply | Their own servers |
| An AI moderation service (only if enabled) | Checks uploaded images and text for unsafe content | Its own servers |
We may also disclose data when the law requires it (for example, a valid order from a competent judicial authority), or to protect someone from serious harm.
5. Transfers outside your country
Our servers and providers are outside Egypt, and may be outside your country. We transfer personal data abroad only with the explicit consent you give when you create your account (or when you send a booking request), and with safeguards such as encryption in transit and at rest, access controls, and contractual protections (including Standard Contractual Clauses for EU/UK data). We will comply with the cross-border transfer rules of Egyptian Law No. 151 of 2020 and its Executive Regulations.
6. How long we keep data
| Data | How long |
|---|---|
| Account and profile | While your account exists |
| After you delete your account | Removed from the live service immediately; removed from encrypted backups within 30 days |
| Unconfirmed guest booking requests | 24 hours |
| Read notifications | 90 days |
| Security and access logs | Up to 180 days, or longer only where the law requires it |
| Records of moderation decisions and serious safety violations | As long as needed to protect users and meet legal obligations |
7. Your rights
Under Egyptian Law No. 151 of 2020 and, where it applies to you, the GDPR, you have the right to:
- know what personal data we hold about you and get a copy of it;
- correct, update or complete it;
- delete it (you can delete your whole account yourself at raqsly.com/delete-account);
- withdraw your consent at any time (this does not affect processing done before);
- restrict or object to processing based on our legitimate interests;
- receive your data in a portable format;
- be told about a data breach that affects you.
To use any of these rights, email privacy@raqsly.com from the email address on your account. We reply within 30 days. We may ask you to confirm your identity. Exercising your rights is free.
8. Moderation decisions and appeals
If we remove or restrict your content or your account, we tell you in the app which rule applies. You can appeal by replying to support@raqsly.com within 30 days; a person who did not make the first decision will review it.
9. Data breaches
If a breach affects your personal data, we will notify the Personal Data Protection Center (Egypt) within 72 hours of learning about it, and notify affected users within 3 working days, where the law requires it, and tell you what we are doing about it.
10. Adults only
Raqsly is for people aged 18 and over. We do not knowingly collect data from minors, and we delete accounts we learn belong to minors.
11. Security
We use encrypted connections (HTTPS with HSTS), hashed passwords, strict access controls for staff, a firewall that exposes only web traffic, and daily encrypted backups stored off-site. Only authorised staff can access personal data, and only when needed.
12. Complaints
If you are not happy with how we handled your data, contact us first at privacy@raqsly.com. You can also complain to Egypt's Personal Data Protection Center, or to the data protection authority in your country.
13. Changes to this policy
If we make significant changes, we will tell you in the app or by email before they take effect. The date at the top shows the latest version.